How can we help?
Customer Support
Customer Support
How can we help?
Customer Support
Customer Support
Friendly, flexible outsourcing built around you
We build flexible, friendly support packages that grow with you. Whether you’re starting small or scaling fast, we become a seamless extension of your team, handling the day-to-day so you can focus on what matters most.
Customer Support
Support that’s friendly and aligned with your brand via live chat, phone, and emails. We communicate in your voice, ensuring your customers remain satisfied.
Admin & Operations
From inboxes to projects, we keep things running smoothly. We help with admin tasks across your business so your team can stay focused.
Team Management
We lead, train, and manage your support team to keep quality high and performance on track. With ongoing coaching and clear KPI reporting, we make sure your customers get consistently great service.
Trusted by startups and scaling teams
How We Work
We don’t believe in one-size-fits-all. We take the time to understand your business, your customers, and your goals; then build a bespoke support package that brings it all together.
We’ll work closely with you to integrate seamlessly into your existing setup, so it feels like we’ve always been part of the team.
We get to know your business
We start by understanding your business inside and out, your goals, your brand voice, your values, and your customer journey. This helps us tailor every part of the service to reflect how you do things.
We build your bespoke support package
Based on your needs, we’ll create a custom solution that can include customer service, admin support, multilingual coverage, KPI reporting and more. Whether you need something lean and flexible or fully managed, we’ll shape it around you.
We integrate with your team and get to work
We plug directly into your existing workflows, tools and tone. From day one, we act like part of your team, communicating clearly, representing your brand confidently, and continuously reviewing performance to deliver consistent, high-quality results.
Every person on the team is professional, flexible, and delightful. The Directors have taken time to learn and embrace all things Bloom & Wild and are now able to lead an extension of our Customer Delight team at all levels.
Why Mint Live?
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Stay focused on growth – Free up time and headspace to build your product, not manage support queues.
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Instant expertise – Get a trained, UK-based team without the hiring hassle.
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Flexible and scalable – Start small and expand your support as you grow.
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Consistent quality – Professional service that reflects your brand and values.
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Data-driven results – We track KPIs, so you know we’re delivering.
When you're growing fast, great customer service can be hard to keep up with.
That’s where we come in, helping you scale without losing the personal touch.